Restaurant Supervisor

We’re recruiting for a Restaurant Supervisor for a well-established hospitality group, based just outside of Alnwick. This position is within a newly-opened hotel and is a great time to join their growing team.

We’re looking to speak with experienced Restaurant Supervisors / Team leaders about this role. Please note, shifts will vary between breakfast service, lunch and evening so candidate’s must be willing to be flexible.

Duties:

• Oversee daily operations of the restaurant in senior restaurant manager’s absence, including the kitchen and food production
• Ensure high-quality food and service standards are met
• Manage and train staff members, including hiring, scheduling, and performance evaluations
• Develop and implement operational policies and procedures to improve efficiency and customer satisfaction
• Monitor inventory levels and order supplies as needed
• Handle customer complaints and resolve issues in a timely manner
• Collaborate with the management team to develop marketing strategies and promotions
• Maintain a clean and safe working environment
• Skills:
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Knowledge of food safety regulations and best practices
• Proficient in computer systems, including POS systems and Microsoft Office Suite
• Strong problem-solving and decision-making abilities
• Ability to work well under pressure and meet deadlines

Company benefits package:

• Competitive rates of pay.
• Generous service charge payment
• Discretionary long service awards
• 2 years – 1 additional day holiday
• Pension Scheme
• Staff Discounts including overnight stays, food and drink.
• Uniform (customer facing)
• Free Parking
• Referral programme
• Regular Company events
• Training opportunities
• Bonus scheme (some positions)
• Flexible working opportunities
• Salary streaming service (Wagestream)

Note: Previous experience in the restaurant or hotel industry is highly preferred.

Please submit your resume along with a cover letter highlighting your relevant experience. We offer competitive pay and benefits package.