Accommodation Manager - Adkins Cheurfi

Accommodation Manager

permanent
£30k-£32k per year full-timepermanent Kent

We are looking to recruit an accommodation manager to run the buildings with health and safety being implemented and adhered by at all times. Meanwhile, ensuring a first-class residential and customer experience.

Key Responsibilities:
  • To ensure the property is managed and operated in line with our agreed operating principles, 
  • To ensure the facility is maintained to the highest standards and operated in full compliance 
  • To liaise with and work collaboratively with colleagues & manage day to day relationships with key stakeholders
  • Ensure that all statutory requirements in terms of Health and Safety are implemented, monitored and recorded
  • To lead the sales process to ensure that the building achieves 100% occupancy each year
  • Ensure the highest possible standards of student safety and welfare
  • To promote a vibrant community across the facilities:
  • Ensure efficient room management procedures are followed
  • Take a lead role in producing and implementing a social activities programme
  • Manage the communication processes to and from our customers
  • Day to day management and delivery of nomination agreements with external partners
Building and Facilities Management:
  • To oversee all residence maintenance and housekeeping 
  • Ensure that service contracts are monitored to ensure efficient implementation and compliance
  • Ensure regular inspections of bedrooms, and common spaces are undertaken, and records maintained
  • Contribute to the development and maintenance of Cloud Student Homes’ Policies and Procedures in accordance with legislation and the ANUK Accreditation Scheme
Financial Responsibilties:
  • Manage rent payments and debt
  • Ensure guarantor details are recorded
Requirements:
  • A professional client/colleague/ stakeholder facing manner
  • Be conversant with the ANUK Accreditation Scheme
  • Able to offer flexibility in working hours including the provision of out of hours support in an emergency if required
  • Have experience in customer service, hospitality or student accommodation, ideally in an accommodation related area
  • Have experience in facilities management
  • Experience in managing a team
  • Experience in working to agreed budgets
  • Ability to prioritise workload and meet deadlines
Benefits:
  • Performance bonus

For further information, contact Sarah at Sarah@adkinscheurfi.co.uk

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