Guest Services Supervisor

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Guest Services Supervisor

£12.00 - 12.50 per hour
Permanent
Gateshead

Guest Services Supervisor/Head Senior Receptionist Gateshead £12.50 per hour

The successful candidate will oversee the Reception area and have duty Manager Responsibilities, the candidate also MUST have experience of the Opera System.

Main Responsibilities:-

  • Providing excellent customer service and ensuring smooth operations within the hotel
  • You will work closely with other managers to ensure guest satisfaction, handle customer complaints, and respond to enquiries.
  • You will also have a duty management responsibility supervising and delegating tasks to coworkers, oversee front-end transactions, and maintain department supplies.
  • You are responsible for the administration of hotel operations and departmental policy and procedures, and manage cash handling responsibilities, including reconciliation and recording all transactions.
  • You will perform closing operations, compile and check daily records, and maintain a fully stocked gift shop.
  • They are responsible for opening and closing registers, balancing cash drawers, and making nightly deposits.

 

This would be an excellent opportunity for a Senior Receptionist who would like to progress into a Management role.

image

Guest Services Supervisor

£12.00 - 12.50 per hour
Permanent
Gateshead

Guest Services Supervisor/Head Senior Receptionist Gateshead £12.50 per hour

The successful candidate will oversee the Reception area and have duty Manager Responsibilities, the candidate also MUST have experience of the Opera System.

Main Responsibilities:-

  • Providing excellent customer service and ensuring smooth operations within the hotel
  • You will work closely with other managers to ensure guest satisfaction, handle customer complaints, and respond to enquiries.
  • You will also have a duty management responsibility supervising and delegating tasks to coworkers, oversee front-end transactions, and maintain department supplies.
  • You are responsible for the administration of hotel operations and departmental policy and procedures, and manage cash handling responsibilities, including reconciliation and recording all transactions.
  • You will perform closing operations, compile and check daily records, and maintain a fully stocked gift shop.
  • They are responsible for opening and closing registers, balancing cash drawers, and making nightly deposits.

 

This would be an excellent opportunity for a Senior Receptionist who would like to progress into a Management role.

image

Interested in a vacancy?

Interested in this role?

Take the first step in finding your dream career by sending us your CV below.

Fill out this field
Fill out this field
Please enter a valid email address.
Fill out this field
Fill out this field
Upload your CV *
Fill out this field